customer service
OUR CUSTOMER SERVICE ASSOCIATES ARE A GROUP OF HIGHLY EXPERIENCED PROFESSIONALS WHO PERFORM THE MOST CRUCIAL PART OF OUR DAILY OPERATIONS.
We have
- Highly experienced veteran personnel
- Account managers have an average of 15 years of experience
- A skilled Distribution Unlimited representative will be assigned your account and "we exceed your needs"
We excel in
- Serving as your comprehensive "Quarterback"
- Implementing your directives- meeting deadlines
- Responding to your inquiries
- Consistently performing for your service and satisfaction
Daily Competencies and Services
- Inbound/outbound load management
- Scheduling
- Real time information
- Reporting
- Inventory
- Product recall
- Information request
- Internal Administrative Communication
- Billing
- Multi-Level "convenient" communication with clients and associates